Our PMO services

Got a problem? Need some help?

We provide PMO services to help you resolve whatever PMO problem you’re currently facing. We can help with a wide range of things, but as a starter for ten take a look at the example PMO services below:

  • Get set up for success: If you’re outside your comfort zone with project management nitty-gritty, let’s set you up with firm foundations based on established project management techniques.
  • Goal-oriented Governance: Create governance groups with agreed terms of reference and membership. Reporting that drives decisions, and follow-up that drives action.
  • Savvy scheduling: Create a dynamic summary schedule of projects, activities, key dates and dependencies, with filters. To enable you to identify risks to delivery while there is still time to do something about it.
  • Tools for teamwork: Improve programme teamwork and transparency by setting up a team collaboration site using standard office software tools that you probably already own.
  • Financial Framework: Framework of finance fundamentals to improve forecasting, monitoring and payment, for better control and predictability in delivery.
  • Choosy change control: Understand the impacts of proposed changes, and ensure that only appropriate changes are implemented. Enables you to manage costs without compromising quality.
  • Articulate Analytics: Understand what is going on in your project or programme with visualisations of live delivery data, for better control and predictability in delivery.
  • Learn lessons from your projects
    Let us help your team to reflect on its project delivery experience to extract learning you can apply to future projects. Leads to better risk identification, less reinventing the wheel, and less repetition of past mistakes.

Want to talk about any of these PMO services?

Call us for a Quick Consultation
( ½ hour, FREE!)

Let’s spend 30 minutes discussing your goals and how we can help you with PMO services. Usually takes place via telephone or virtual meeting (via phone, Skype, Zoom, Teams, etc.)

Coaching and Mentoring
(£75 + VAT per hour)

Got a problem? Want some advice or a sounding board?

Let us share our knowledge and career experiences to help you develop yours. Confidential coaching and mentoring sessions are available on an hourly basis (via video call where possible for a more personal atmosphere, or in face-to-face sessions).

If you’re looking for more than a single session, we can set up a series of sessions to help you set goals and stay on track over time.

We can help you with:

  • Setting up a new programme office – what to do first, how to set up PMO services and run them
  • How to integrate projects and workstreams within a programme so that common themes are identified
  • Moving from a permanent to contract employment model (getting ready, finding work, running a company, creating a social media presence, behaviours once you are on site, etc.)
  • How to run Lessons Learned reviews to elicit problems and identify actionable improvement actions

“Ken spent time with me when I was first looking to go contracting; he provided tips on and opportunities to network with other PMO professionals. We have bashed our heads together on several occasions about PMO process which I have found useful. Always a pleasure to speak to, his passion for Proper PMO is evident!”

Kate G, Portfolio Analyst

“Ken’s friendly and professional approach coupled with his PMO knowledge is what makes him an excellent mentor and coach within this field. He helped me to realise my professional value when I’d lost all hope of getting back to work.

He reviewed my CV and gave me the push I so desperately needed. Once I updated my CV with his suggestions, I went from getting no agency call backs and interviews to landing a fixed term contract within a matter of weeks!

I would happily recommend Ken”

Michelle H, Project Analyst

Sound interesting?

Participation by any individual in the first coaching session constitutes acceptance of Pragmatic PMO’s Coaching and mentoring terms and conditions.

“Learning Lessons from Projects” Workshop
(½ day, £750 + VAT)

Do you feel that your organisation’s approach to lessons learned needs a refresh?

Are you trying to make changes but not getting much traction?

We can help you to understand how organisations learn from projects, where it can go wrong, and suggest some steps you can take in your organisation to make it work better.

This 2½-3 hour mini-workshop is ideal as a session during PM or PMO team away days. It includes:

  • Pre-session consultation (up to 1 hour)
  • 45 minute presentation for up to 12 people (with paper handouts for each attendee)
  • Facilitated ~2h workshop for up to 12 people
  • Signed paperback copy of my book Learning Lessons from Projects for each attendee
  • Web portal listing all actions from workshop, with follow-up “nudges” to prompt action from action owners

Travel up to 100 miles included; other locations subject to arrangement.

“I saw Ken speak on Learning Lessons at this year’s Project Challenge in London.

I was impressed with his delivery style and totally sold on the message.

Since then I invited Ken to host a workshop at HSSMI to fire up the interest and encourage our project engineers to think more about the process and thinking behind lessons learned.

A very engaging afternoon for all, with some very specific, dare I say ‘pragmatic’ take-away actions for me and the team to implement.
Great job Ken, Thanks!”

Scott Newcombe, Programme Manager, HSSMI

If you want the benefit of an invigorated approach to learning lessons from projects…

Programme delivery support
(medium term engagement, fees by agreement)

Got something big going on?

Are you a programme director running a large, strategic change programme? Are you well versed in the business side of what you’re delivering, but need some PMO services to help with the project or programme management side of things?

We can help with that.

We understand what you want

…because we have been where you are now, having spent several years delivering projects (from regulation to relocation) across sectors as diverse as Engineering and Insurance. And we have the scars to prove it.

We understand what the Portfolio PMO wants

…because we have led and worked in Portfolio Offices developing and implementing P3M governanceassurance and methodology, and improving reporting approaches.

We know what your CxO stakeholders want

…because we have extensive experience of gathering data and transforming it into meaningful Management Information for CxOs. We can create a dynamic programme schedule and use it to seek out potential problems and overcome them.

We have a knack of ensuring there is just enough process and documentation in place to make sure things are being done robustly and justifiably, but not so much that it interferes with Getting Things Done.

Sure, a lowest-common-denominator project support person would cost less, but would they represent better value? Do you want someone who can just keep your documentation up to date, or do you want someone who can create it all from scratch, who understands what it means, who actively seeks out gaps and then does something about them?

Do you want someone to knock a few items off your To Do list and make a few holes in your diary, or someone who can read the situation and provide the PMO services you need before you even ask for them?

You know, support you can lean on?

“I engaged Pragmatic PMO on a strategic programme that had been running in feasibility mode for 8 months, and was about to move into implementation.

When Pragmatic PMO was engaged, we had no project management function or framework to support the programme I had come in to recover. As a result the programme had little in the way of basic project management infrastructure. Some of the suppliers had no purchase orders in place and had been working on (steadily diminishing!) good faith for months. Within three months, Pragmatic PMO had put in place:

1. A financial framework.
Pragmatic PMO raised purchase orders and made sure that suppliers were paid up to date (including one who had been owed more than £300k for more than 8 months). They designed and built a programme cost tracker that gives me an overview of how >£85m was being spent against budgets across >200 suppliers and >50 projects, and identified a looming >£1m cash flow crisis that we resolved through a change of approach.

2. An integrated programme schedule.
Pragmatic PMO created a schedule that identified and modelled dependencies between the programme’s projects to give visibility of how any delays in one project would lead to delays in other projects and hence the programme overall. From this they created a “look ahead” view of tasks that are overdue, under way, and coming up over the horizon, and focused the team on delivery with a Key Dates and Countdown tracker showing the most important dates for each phase (with a simple colour-coded floor plan diagram), and a colour-coded countdown showing the time remaining between now and the project Go Live date.

3. Programme framework and governance.
Pragmatic PMO set up a “heartbeat” of regular meetings for the programme team and steering committees (with agreed terms of reference) and created the information packs these meetings would discuss. They set up shared registers for risks, issues, decisions and so on, and ensured that meeting outputs were issued promptly and followed up on.

This list is not exhaustive; essentially Pragmatic PMO implemented just enough project management fundamentals and discipline to enable the programme to robustly deliver some fantastic outcomes for the client.

If you are looking for strategic programme delivery support services that you can actually lean on, Pragmatic PMO should be at the top of your list.

Mark Ferguson, Programme Director

So, what are you going to do?

You know what to do…

Project Portfolio support
(medium term engagement, fees by agreement)

Need some extra brain power in your portfolio or enterprise PMO?

Are you a portfolio or enterprise PMO Manager who needs some intelligent PMO services help to implement some changes, or bolster or streamline an existing framework?

We can help with that.

We understand what you want

…because we have been where you are now, having led and worked in Portfolio Offices developing and implementing P3M governanceassurance and methodology, and improving reporting approaches.

We understand what the PM Customers want

…because we have spent several years delivering projects (from regulation to relocation) across sectors as diverse as Engineering and Insurance. And we have the scars to prove it.

We know what your CxO customers want

…because we have extensive experience of gathering data and transforming it into meaningful Management Information for CxOs. We are dedicated challengers of “Watermelon” and “Green Side Up” status reporting, and are used to ensuring portfolios live within their means.

We have a knack of ensuring there is just enough process and documentation in place to make sure things are being done robustly and justifiably, but not so much that it gets in the way of your project portfolio delivering your organisation’s change strategy.

We can help you and your PMs get the basics right, embedding lessons of the past into the corporate memory as streamlined processes or personal stories, so that you can raise your aim to improve your PMO’s game.

Sure, a lowest-common-denominator project support person would cost less, but would they represent better value? Do you want someone who will just chase reports and point out typos, or do you want someone who can create it all from scratch, who understands what it means, who actively seeks out gaps and then does something about them?

Do you want someone to knock a few items off your To Do list and make a few holes in your diary, or someone who can read the situation and provide the PMO services you need before you even ask for them?

You know, support you can actually lean on?

“ I brought Pragmatic PMO into the EMEA regional PMO to bring oversight to the Finance project portfolio, and to make improvements to PMO processes in the areas of Financial Management and Stage Gate Reviews.

Ken built good professional relationships with the programme and project teams, helping them to navigate through AIG’s Project Management Lifecycle. He also delivered two significant process improvements: a Finance Report using data extracted from HP PPM Center via SAP Business Objects to give more visibility of financial year budgets (together with monthly splits of expense by resource type); and a project Stage Gate Review and Checklist template. He backed up both of these with process documentation and Quick Reference Guides.

Ken’s approach is friendly but professional, and I would recommend Pragmatic PMO to anyone looking for robust, good quality PMO services and real process improvements.”

Eoin Byrne, Head of Programme Management Office

So, what are you going to do?

You know what to do…

…and the rest!

Want to go off-piste?

Is there something we havent mentioned yet that you want some help with? Let’s spend 30 minutes discussing your goals and how I can help. Usually takes place via telephone or virtual meeting (via phone, Skype, Zoom, Teams, etc.)